Groebe Property Management

Administrative Services

Forward general correspondence to the Board for their review and comments.
Send follow-up letters to confirm and explain activities taking place between meetings.
Process computerized work orders as received and send written confirmations to the owner.

Process all administrative, management and accounting services by networked computers.
Use the latest software specifically designed for common interest Associations.
Specialized financial statements, ledgers, reports and summaries are available to the Board for customized documentation.

All records and copies of important documents are maintained at the management offices.
Backup computer systems are maintained on all computer records for security purposes.
Directors and owners have access to Associations's records during business hours pursuant to Board direction and State law.

Owners receive all requisite documentation and information for closing on a sale of their residence.
Right of first refusal letters, paid assessment letters, state mandated information and copies of declarations are provided.
New owner packets can be sent to the buyer with information on the Association and copies of the rules and regulations.

New Association owner's records are placed in management computers along with financial information, vendors, professional services, expiration dates, contract information and other pertinent data.
Interviews are held with Board members and committee chair people to assess the status of projects and any special concerns.
Owner packets are sent introducing the new management company plus details on how to contact management for series and information.
On-site inspection with contractors with written inspection reports.

Rapid, 24 hour contract systems are in place for emergency situations that may occur during non-business hours.
Immediate response is initiated to stop any damage or injury to people or property.
Mitigation actions are undertaken to limit any consequential damage or injury and to prevent a reoccurrence.
Insurance coverage's are determined and claims are filed and processed.

Systematic follow-up procedures are in place to assure that requests are handled and confirmed.
Written and telephone confirmations take place and are reported to the Board at regular meetings.
Reports are generated for Board and committee review.

Special reports are made to the Board, committee or Officers as requested on any aspect of the management, financial or administrative activities undertaken.
Additional reports may be given on external matters that affect the Association.